Privacy Policy
Last updated: September 29th, 2025
1. Introduction
Here & Away values the privacy of its users. This Privacy Policy explains how we collect, use, and safeguard your personal data when you interact with the Platform.
2. Information We Collect
Personal Information: Name, email, phone number, billing address, and information provided when booking, purchasing, or contacting us.
Payment Information: Collected and processed securely by third-party payment providers. Here & Away does not store credit card details.
Usage Data: IP address, device type, browser, location data, and activity on the Platform.
Cookies: Used to improve site performance and user experience. Consent banners are displayed where required by law (e.g., GDPR).
3. How We Use Data
We use information to:
Operate and maintain the Platform.
Facilitate bookings and purchases.
Deliver perks when applicable.
Personalize user experience.
Send newsletters and promotional emails (opt-in only).
Improve editorial and services.
Comply with legal requirements.
4. Sharing of Information
Here & Away does not sell user data. We may share information with:
Properties and partners to facilitate bookings.
Third-party providers (payments, fulfillment, marketing).
Legal authorities when required.
5. Data Retention
Data is retained only as long as necessary for services, legal compliance, and dispute resolution.
6. Security
We take reasonable measures to safeguard data but cannot guarantee absolute security.
7. User Rights
Users may:
Access, correct, or delete personal information.
Opt out of newsletters at any time.
If under GDPR or CCPA, exercise additional rights (portability, objection, restriction).
Requests may be made via info@here-away.com.
8. Children’s Privacy
The Platform is not intended for children under 13. Data from children is not knowingly collected.
9. Changes
We may update this Privacy Policy at any time. Continued use of the Platform indicates acceptance of updated terms.
10. Contact
Email: info@here-away.com